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Grievance Escalation Matrix

Investor Grievance Escalation Matrix for NSE, BSE, MCX, NCDEX, MSEI and CDSL

Department Contact Persons Address Contact No. Email ID Working Hours
Customer Care Mr. Shailesh Shah 5th Floor, Sheraton House, Opp. Ketav Petrol Pump, Ambawadi, Ahmedabad – 380015 079-66828029 Mon – Sat 10.00 am to 5.00 pm (2nd, 4th and 5th Saturdays will be Holiday)
Compliance Officer Mr. Manan Panchal 079-66828140
Head of Customer Care Mr. Manan Sheth 079-66828089
CEO Mr. Jitendra J. Shah 079-66828147

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at or Exchange/Depository at:

Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange/Depository portal.