Investor Grievance Escalation Matrix for NSE, BSE, MCX, NCDEX, MSEI and CDSL
| Department | Contact Persons | Address | Contact No. | Email ID | Working Hours |
|---|---|---|---|---|---|
| Customer Care | Mr. Shailesh Shah | 5th Floor, Sheraton House, Opp. Ketav Petrol Pump, Ambawadi, Ahmedabad – 380015 | 079-66828029 | helpdesk@tipsonsbroking.com | Mon – Sat 10.00 am to 5.00 pm (2nd, 4th and 5th Saturdays will be Holiday) |
| Compliance Officer | Mr. Manan Panchal | 079-66828140 | compliance@tipsonsbroking.com | ||
| Head of Customer Care | Mr. Manan Sheth | 079-66828089 | manan.sheth@tipsonsbroking.com | ||
| CEO | Mr. Jitendra J. Shah | 079-66828147 | jshah@tipsons.com |
In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html or Exchange/Depository at:
Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange/Depository portal.